University of Louisville Physicians is hiring for Patient Access. Location: 515 W. Market Street, Louisville KY 40202 Shift Options: 1st shift About UsUofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehabilitation Institute and the Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
Our MissionAs an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care
Job SummaryThe Access Center Partner I is responsible for communicating with patients and physicians in a timely and professional manner. As a first point of contact, the person will create a positive impression for U of L Physicians while scheduling patient appointments according to clinic operating standards.
Job Responsibilities
Answer all incoming calls with exceptional customer service with a focus on compassionate patient centered care
Schedule new, return, and referring provider appointments within assigned group or warmly transfer to level II agents
Accurately schedule patient appointments in accordance with physicians’ template and guidelines using access center technologies
Regularly monitor guided schedule documents to ensure up to date scheduling compliance
Determine appropriate physicians for all non-directed referrals
Reschedule patients using proper functions
Field non-clinical patient questions or transfer to appropriate clinical parties
Set patient’s expectations for their visit ensuring an excellent patient experience
Call patients to reschedule appointment when clinic is cancelled
Use Allscripts, Centricity Business, online paging systems as well as retrieve information from other hospital systems
Treat all matters confidentially concerning patient information according to HIPAA guidelines.
Patient Access Representatives ensure that patients are guided through the admissions process by screening them for eligibility and preparing patient information to help them receive the medical care they need.
Responsible for the interviewing of patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits.
Tom Miller is the CEO of UofL Health and has been with the organization for almost two years. As CEO, Tom has a responsibility to UofL Health and the Louisville community.
A supervisor, patient access is a professional who manages a health facility's patient registration, inpatient and outpatient, financial counseling division, central scheduling, and the PBX department.
Being a Patient Access Representative can be demanding and difficult. You need to maintain accurate patient information, be able to handle large amounts of customer inquiries, and keep up with the ever-changing regulatory standards. It is a challenging job, but also rewarding.
Answer: 2. I was motivated to pursue a career as a Patient Access Representative because of my passion for helping people and my interest in the healthcare industry. I find the role appealing because it allows me to make a positive impact on patients' experiences while ensuring a smooth registration process.
A medical sales representative's job is to promote and sell their company's products, whether that's pharmaceutical drugs or medical equipment. Customers can include doctors, nurses and pharmacists. The medical representative will increase product awareness, answer queries, provide advice and introduce new products.
There is some variability by state as to whether a registered nurse can place stitches. Generally, suturing a wound closed is considered to be a “minor surgical procedure.” As such, it is not within the purview of most nurses. But advanced practice nurses and emergency room RNs can sometimes place stitches.
Alumna Kathryn Cardarelli, PhD, MPH, was appointed Dean of the School of Public Health and Information Sciences (SPHIS) at the University of Louisville. Cardarelli, a 2004 UTHealth Houston School of Public Health graduate, succeeds School of Public Health alumnus and former Dean of SPHIS Craig Blakely, PhD, MPH.
Patient access representatives are healthcare professionals who welcome and register patients at a healthcare facility, such as a hospital or clinic. These professionals work in a variety of settings, including emergency departments, outpatient clinics, and specialty care practices.
Reports on status and action plans from patient service meetings. Ensures that all calls are handled professionally, and customer service is exceptional. Quality - Monitors own work to ensure quality.
A patient access manager supervises daily operations in the registration department. They manage the staff, oversee training and implement policies to improve overall patient experience.
They greet and check-in patients, get patient information, collect payments, assist with necessary paperwork, and fulfill other customer service or administrative duties.
Patient Account Representatives compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system.
A Patient Service Representative is a professional responsible for scheduling patient appointments and making reminder calls to patients. They inform patients about delays or wait times to ensure they are seen on time while also updating their information at every visit.
Address: Suite 447 3463 Marybelle Circles, New Marlin, AL 20765
Phone: +5816749283868
Job: Sales Executive
Hobby: Air sports, Sand art, Electronics, LARPing, Baseball, Book restoration, Puzzles
Introduction: My name is Jerrold Considine, I am a combative, cheerful, encouraging, happy, enthusiastic, funny, kind person who loves writing and wants to share my knowledge and understanding with you.
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